Terms and conditions of sale
Last updated: 11 November 2026.
1. Seller and scope
GW Market — Guillaume Wilfart, sole trader
SIREN: 880 362 678 — SIRET: 880 362 678 00042
VAT number: FR79880362678
7 rue de Saint-Pol, 62810 Beaudricourt, France
Email: gwmarket62@gmail.com
These terms govern distance sales of refurbished devices by GW Market to consumers. They are provided before order confirmation. The version accepted when purchasing applies, without restricting mandatory consumer protection rules.
2. Products and configurations
Check the model, year, processor, memory, storage, keyboard, SIM version, colour, cosmetic condition, battery and included accessories before ordering. Only listed combinations can be ordered. Presentation images do not necessarily show your individual unit.
Fair, Good and Excellent describe cosmetic appearance according to the product page. Excellent corresponds to the supplier’s excellent grade and does not mean new. A standard battery is not a new battery. No specific remaining capacity is promised unless explicitly stated. These details do not limit statutory guarantees.
GW Market may source products from third parties but remains responsible for the sale. Supplier availability information is not a reservation.
3. Prices and payment
Prices are in euros with legally applicable taxes. Delivery charges and the total are displayed before final confirmation. Seller VAT number: FR79880362678. Available payment methods appear at checkout. No additional fee or service may be added without your agreement.
4. Orders
Select your goods, check the summary, correct your details if necessary and confirm your order with an obligation to pay. An email confirmation is sent; keep it with the applicable terms and invoice. If an ordered item becomes unavailable, we inform you and arrange the corresponding refund. No alternative model, seller, grade or configuration will be substituted without your agreement.
5. Delivery
GW Market offers worldwide delivery. The stated delivery period, including preparation and transport from order confirmation, is 5 days within Europe and 7 working days to other continents. Working days are Monday to Friday, excluding public holidays. Delivery charges are shown before payment is confirmed.
Risk of loss or damage passes when you, or a designated third party other than the proposed carrier, take physical possession. Report any delivery issue; failing to make reservations with the carrier does not remove statutory remedies.
Withdrawal
Consumers purchasing at a distance have fourteen days from receipt to notify us of withdrawal without giving a reason. For goods from one order delivered separately, the period starts when the last item is received. Email gwmarket62@gmail.com or write to GW Market — Guillaume Wilfart, 7 rue de Saint-Pol, 62810 Beaudricourt, France. No prior authorisation is needed to notify withdrawal.
Returning goods
Return the goods within fourteen days of notifying withdrawal to GW Market — Guillaume Wilfart, 7 rue de Saint-Pol, 62810 Beaudricourt, France. The buyer pays the direct return costs when changing their mind. This does not apply to remedies under a statutory guarantee, which are free of charge.
Pack the item protectively and include its accessories. Back up personal data and remove accounts and activation locks where possible. Original packaging is not an absolute condition for withdrawal. Liability for diminished value applies only to handling beyond what is necessary to establish the nature, characteristics and functioning of the goods, subject to the law.
Refunds
We refund the relevant payments, including the original standard delivery charge, within fourteen days of notification. The extra cost of an express delivery service you chose is not refundable. For sales of goods, we may withhold reimbursement until we receive the goods or evidence of their return, whichever occurs first. We use the original payment method unless you expressly agree to another method without fees.
Faulty or incorrect items
Withdrawal and statutory guarantees are separate rights. Contact GW Market for faults, incorrect models or specifications that do not match the contract. This policy does not impose a blanket withdrawal exclusion on AirPods.
Statutory guarantees
GW Market, as the seller, is responsible to you. You do not have to approach the manufacturer or our supplier to exercise your rights against us.
Information on statutory guarantees under French law
Consumers have two years from delivery to invoke the statutory guarantee of conformity when a lack of conformity appears. The statutory model states that consumers need establish the defect, not when it arose; for second-hand and refurbished goods, the presumption that it existed on delivery applies for twelve months, under Article L. 217-7. This does not reduce the two-year guarantee period.
Where a sales contract provides for continuous supply of digital content or services for more than two years, the conformity guarantee applies throughout that supply period. During that period, consumers need establish the lack of conformity in that content or service, not when it arose. The seller must, where applicable, supply updates necessary to maintain conformity.
Consumers are entitled to repair or replacement within thirty days of their request, free of charge and without significant inconvenience. Repair under this guarantee extends the original guarantee by six months. If a consumer requests repair but the seller imposes replacement, a new two-year guarantee begins on delivery of the replacement.
Consumers may keep the goods and obtain a price reduction, or terminate the sale and obtain a full refund against return, if the seller refuses repair or replacement, takes longer than thirty days, causes significant inconvenience (including permanently leaving collection or installation costs with the consumer), or fails to remedy the lack of conformity despite an attempt.
A sufficiently serious defect also permits immediate price reduction or termination without first requesting repair or replacement. Termination is not available for a minor lack of conformity. Any period during which goods are immobilised for repair or replacement suspends the remaining guarantee until the repaired or replacement goods are delivered.
These rights arise under Articles L. 217-1 to L. 217-32 of the French Consumer Code. A seller who obstructs the guarantee in bad faith may incur a civil fine of up to €300,000, which may rise to 10% of average annual turnover (Article L. 241-5).
The statutory hidden-defects guarantee under Articles 1641 to 1649 of the French Civil Code also applies, with a claim period of two years from discovery of the defect. It permits a price reduction if the goods are kept or a full refund against return. These rights are independent of any expressly offered commercial warranty.
Complaints and consumer mediation
Please send your complaint by email or post using the details above. Following a prior complaint, consumers have a legal right to free consumer mediation. GW Market does not currently have a designated mediator and cannot yet provide their contact details. This does not remove your rights or prevent you from bringing proceedings before a competent court.
Personal data and applicable law
See our privacy policy for order-related processing. French law applies without removing mandatory protection in your country of residence where applicable. No exclusive court is imposed on consumers.
Model withdrawal form
To GW Market — Guillaume Wilfart, 7 rue de Saint-Pol, 62810 Beaudricourt, France, gwmarket62@gmail.com.
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:
- Product(s) and reference(s):
- Order number:
- Ordered on / received on:
- Name of consumer(s):
- Address of consumer(s):
- Date:
- Signature, only if submitting this form on paper:
Complete the relevant details and send this text by email or post. Any unambiguous statement of your decision to withdraw is also accepted; using this form is optional.